New Features

Intelligent Service Robot - Supports Machine Reading

Intelligent Chatbot supports the machine reading feature. This feature allows you to interact with your chatbot by uploading files.
Content

Target customers: enterprises that have a large number of internal files and need to use these files to answer the long-tailed questions asked by their users. Features released: 1. Intelligent Chatbot supports the machine reading feature. This feature allows you to interact with your chatbot by uploading files. We recommend that you configure high-frequency questions in Dialog Studio and FAQ, and use the machine reading feature as a supplemental tool. If you use only the machine reading feature, the user experience of chatbots may be affected due to low human intervention. 2. The machine reading feature clarifies category management and simplifies file management. 3. The "Knowledge Base" module is renamed as "FAQ Manage".

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